Privacy policy
At Jvspin we respect your privacy. This policy describes what data we collect, how we use it, and what rights you have. By using our services, you accept the data processing described here.
Data we collect
When you register: email, password (encrypted), name, surname, date of birth, country. For transactions: payment data needed to process deposits and withdrawals. For verification: ID document, proof of address when requested. Automatically: IP address, device type, browser, pages visited, platform usage data.
| Category | Examples | Purpose |
|---|---|---|
| Account | Email, name, date of birth | Create and manage your profile |
| Payments | Payment method data | Process deposits and withdrawals |
| Verification | ID or passport | Meet legal requirements |
| Site usage | IP, browser, pages viewed | Security and improvements |
Use of data
We use your data to: create and manage your account, process transactions, verify identity, comply with legal obligations (anti-money laundering, age), send account and promotion communications (if you opted in), improve our services, detect fraud, and resolve disputes. We do not sell your personal data to third parties.
Cookies
We use cookies and similar technologies to: keep you logged in, remember preferences, analyze site usage, and personalize content. You can configure your browser to reject cookies, but some features may not work properly. Essential cookies are required for the site to function.
Types of cookies
Essential: allow login and basic functions. Analytics: help us measure site usage and improve the experience. Preferences: store language and user options. You can manage cookies in your browser.
Sharing with third parties
We share data with: payment providers to process transactions, game providers to offer the catalog, support services, and authorities when required by law. All third parties must comply with data protection standards. We do not share data for third-party marketing without your consent.
Security
We use SSL encryption to protect transmissions. Passwords are stored hashed. We limit access to personal data to authorized staff. We apply technical and organizational measures to protect against unauthorized access, loss, or alteration.
Your rights
You can request: access to your data, correction of inaccurate data, deletion of your account and data (right to be forgotten), restriction of processing, portability. To exercise these rights, contact support. We respond within a reasonable timeframe. You can also opt out of marketing communications at any time.
Quick summary
- You can request a copy of your data.
- You can correct inaccurate information.
- You can request account closure.
- You can stop receiving promotions.
Data retention
We keep data while your account is active and as required by legal obligations (for example, transaction records for several years). After account closure, data is deleted or anonymized according to our retention policy.
Retention periods
Account data is retained while your account is active. Transaction records may be kept longer to meet legal and tax obligations. Support data is kept as long as needed to resolve claims.
Data controller
To exercise your rights or ask about privacy, write to official support. We will indicate the appropriate channel and responsible party according to your jurisdiction.
Contact
For privacy questions or to exercise your rights, contact support via chat or email. See also our terms of use.